Top Story POSITIVE VIBES FOR POSITIVE LIFE Sarah Neben: Customer service woes Jessica Kennedy Mar 15, 2025 Mar 15, 2025 0 Facebook Twitter Bluesky WhatsApp SMS Email Print Copy article link Save Dan and I returned the wrong-size door back to the big box store last week, but customer service woes continue to annoy us. Sarah Neben kAm%96 ?6IE AC@3=6> H6 6?4@F?E6C65 46?E6C65 @? 2? 6=64EC:4 7:C6A=246 E92E H6 AFC492D65 :? E96 72== @7 a_ab] xE =@@<D =:<6 2 C62= 7:C6A=246 H:E9 52?4:?8 7=2>6D 3FE 92D 2? 6=64EC:4 962E6C E92E 42? 36 @A6C2E65 3J 6:E96C 2 C6>@E6 4@?EC@= @C E96 4@?EC@= A2?6=]k^AmkAm(6 AFE E96 F?:E @? E96 62DE 6?5 @7 @FC <:E496? 2?5 :E H@C<65 H6==[ 3FE E96? E@H2C5 E96 6?5 @7 E96 D62D@? E96 962E6C DE@AA65 H@C<:?8] (6 DE:== 925 362FE:7F= 7=2>6D[ 3FE :E H2D ?@E 3=@H:?8 H2C> 2:C] qJ E96? H6 H6C6 9625:?8 :?E@ DAC:?8 2?5 5:5?’E ?665 E96 962E 2?J>@C6[ D@ H6 AFE E96 AC@3=6> :? 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Sign up! * I understand and agree that registration on or use of this site constitutes agreement to its user agreement and privacy policy. Jessica Kennedy Author email Follow Jessica Kennedy Close Get email notifications on {{subject}} daily! Your notification has been saved. There was a problem saving your notification. {{description}} Email notifications are only sent once a day, and only if there are new matching items. Save Manage followed notifications Close Followed notifications Please log in to use this feature Log In Don't have an account? Sign Up Today Related to this story Most Popular Paul Hammel: Simple ways to close the state budget gap dismissed Way back in the day, when I was in high school, I had a summer job of mopping floors at a local hospital. Sarah Neben: A servant's heart Last week we watched rampant wildfire burn thousands of acres across our beautiful state. Susan Bennett: A little Leprechaun in all of use How was your St Patrick’s Day? Sarah Neben: Covering up mistakes When I make mistakes, I do my best to own up to them and then try to fix them. Recently I made a couple of big ones, and I am working hard to … Is modern life eroding our willingness to sacrifice for something greater? | The Ethical Life podcast 🎧 Hosts Richard Kyte and Scott Rada explore commitment, loyalty and purpose, asking why fewer people feel bound to causes, communities or ide…
Jessica Kennedy Author email Follow Jessica Kennedy Close Get email notifications on {{subject}} daily! Your notification has been saved. There was a problem saving your notification. {{description}} Email notifications are only sent once a day, and only if there are new matching items. Save Manage followed notifications Close Followed notifications Please log in to use this feature Log In Don't have an account? Sign Up Today
Paul Hammel: Simple ways to close the state budget gap dismissed Way back in the day, when I was in high school, I had a summer job of mopping floors at a local hospital.
Sarah Neben: A servant's heart Last week we watched rampant wildfire burn thousands of acres across our beautiful state.
Sarah Neben: Covering up mistakes When I make mistakes, I do my best to own up to them and then try to fix them. Recently I made a couple of big ones, and I am working hard to …
Is modern life eroding our willingness to sacrifice for something greater? | The Ethical Life podcast 🎧 Hosts Richard Kyte and Scott Rada explore commitment, loyalty and purpose, asking why fewer people feel bound to causes, communities or ide…